Delivery of goods is carried out by the courier service DPD within the EU.

The cost of DPD delivery for orders from Croatia is 5.00 EUR.

The cost of DPD delivery for orders from the EU is 10.00 EUR.

For orders of items in stock (available immediately), delivery will be dispatched on the same working day and will arrive at the recipient’s address the following working day. Delivery to islands follows a separate schedule.

The maximum delivery time is 1 to 5 working days, except during major sales events, non-working days, and holidays when the delivery time may be slightly longer, up to 10 working days.

If TECH4YOU d.o.o. is unable to deliver the ordered product, the customer will be notified. The customer can cancel the order or wait until the product becomes available again. If TECH4YOU d.o.o. is unable to deliver the product within the agreed timeframe, the customer will be informed and provided with a reasonable additional period for fulfilling the sales contract.

The products will be packaged and protected to prevent damage during normal handling and transportation. By accepting the package, you confirm that it has been received in good condition. For this reason, we recommend inspecting the package in the presence of the delivery person to avoid subsequent claims for possible damages during delivery. In case of visible external damages, please immediately notify the delivery worker who brought the goods or refuse to accept the shipment.

If the customer fails to accept or refuses to accept the product without valid reason, TECH4YOU d.o.o. reserves the right to demand compensation for handling, transportation, and other possible costs. Unclaimed packages will be kept by TECH4YOU d.o.o. for a maximum period of 7 days from the unsuccessful delivery/notification, during which the product can be collected by mutual agreement. After that, the contract is considered terminated, and the money paid for the product will be refunded.

In order to ensure better communication between the customer and the courier service, we will provide the customer’s phone/mobile number to the courier service.