BASIC SELLER INFORMATION

Name: TECH4YOU d.o.o.

Headquarters: Trg Ante Starčevića 7, 10 000 Zagreb, Croatia

OIB / Tax no.: 46965999691

VAT ID: HR46965999691

Business bank and account number: IBAN: HR8923600001103062495 (Zagrebačka banka d.d.)

Authorized representative: Matej Radić

Telephone number: _________________________

e-mail address: [email protected]

The company is registered in the Commercial Court Registry in Zagreb under the registration number MBS 081168311.

Share capital of 2.700,00 EUR fully paid.

GENERAL INFORMATION

MEANING OF INDIVIDUAL TERMS:

The Consumer, as a buyer, enters into a sales contract with TECH4YOU D.O.O. as the seller.

The buyer is any natural or legal person who places an order and makes a payment through the online store https://casebel.com/.

The user is a person who uses the website, just like any buyer and visitor of the website https://casebel.com/.

The seller is the company TECH4YOU D.O.O., Trg Ante Starčevića 7, 10 000 Zagreb.

Moment of concluding the sales contract – the contract for the sale of products between the Buyer and the Seller is concluded at the moment when the buyer receives an email confirming that the order has been completed and is ready for delivery.

Retail price – all prices are expressed in euros (“€”) including VAT and in Croatian kuna (“kn”).

Promotional sale – sale of certain products at a price lower than the regular selling price.

The terms of business are regulated in accordance with legal provisions, taking into account in particular the principles and provisions of the directives and regulations of the European Union. Conclusion of a contract via the website constitutes a distance contract.

Legal entities as buyers are subject to the application of the Law on Obligations and the Law on Electronic Commerce, and the Consumer Protection Act does not apply to them. These Terms and Conditions apply to legal entities in the part relating to the main features of the product, the procedure for concluding a contract, the price of the product, the method of payment and delivery of the product, the description of the method of product delivery, delivery costs, and general information. The Seller may, at its discretion, provide legal entities with the rights that a consumer has in each specific case.

Users are advised to familiarize themselves with these Terms and Conditions before making a purchase and to regularly check them to be aware of all rights and obligations. TECH4YOU D.O.O. reserves the right to modify or supplement the Terms and Conditions at any time. Changes come into effect on the day of their publication on the website. Continued access to the website or use of any part of its content will be considered as consent to the modified or supplemented Terms and Conditions.

The use of the services of www.casebel.com  is exclusively approved for adults. The use of www.casebel.com  by children or minors is not permitted, and parents and/or guardians are obliged to take care of this, otherwise assuming all rights and obligations arising from such use, and TECH4YOU D.O.O. is not responsible for any consequences of such use.

The purchased products are used at the user’s own risk.

The content of the website is available in the Croatian language. The official language for concluding sales contracts is the Croatian language.

PROTECTION OF COPYRIGHT

The pages of www.casebel.com  are owned by TECH4YOU D.O.O.. All content on www.casebel.com , such as texts, graphics, trademarks (logos), icons, audio and video recordings, digital downloads, software packages, and data, is the property of www.casebel.com  or our content suppliers and is protected by domestic and international regulations on the protection of copyright and related rights, as well as industrial property rights, and their unauthorized use constitutes a violation of regulations on the protection of intellectual property rights. All software used on www.casebel.com  is the property of TECH4YOU D.O.O. or software solution providers and is protected by regulations on the protection of copyright and related rights.

INFORMATION ON THE WEB STORE

TECH4YOU d.o.o. makes every effort to maintain up-to-date and accurate information on the web store pages. However, TECH4YOU d.o.o. cannot guarantee 100% accuracy of all displayed information regarding products and services. In exceptional cases, there may be deviations between actual data and the data available on the website.

TECH4YOU D.O.O. cannot guarantee uninterrupted or error-free access to the website. The user acknowledges that access to the website may sometimes be interrupted or temporarily unavailable.

Product photos may not always correspond to the products that are actually available and should be understood as informative illustrations only. For any additional information, please contact the sales department of TECH4YOU d.o.o.

It is the duty and obligation of the user to use the website in accordance with applicable laws and general moral and ethical principles. TECH4YOU D.O.O. has the right to monitor the content of the website at any time to ensure compliance with the Terms of Use and applicable regulations.

TECH4YOU d.o.o. makes efforts to maintain this website in a correct and secure state. Please report any problems, abuses, offensive content, and violations of these and other rules to us. TECH4YOU d.o.o. reserves the right, without limiting other legal remedies, to restrict, suspend, or terminate our services and user accounts, prohibit access to www.casebel.com , delete or modify the content it serves, and take technical and legal measures and steps to prevent users from accessing www.casebel.com  if we believe they create problems, violate laws, or do not comply with these Terms of Use. TECH4YOU d.o.o. also reserves the right to terminate unverified user accounts.

In addition to excluding users who do not comply with the Terms of Use and other rules applicable to the website www.casebel.com , TECH4YOU d.o.o. may also seek compensation for any damages or lost profits incurred as a result of non-compliance with these terms.

MAIN PRODUCT FEATURES

The customer is acquainted with the main product features on the website www.casebel.com

TECH4YOU D.O.O. reserves the right to modify information, including product prices and promotional offers on the website without prior notice.

The product description and its price including VAT are provided alongside the product image.

TECH4YOU D.O.O. does not exclude the possibility of errors in displaying product prices or promotional offers and apologizes in advance to customers if such errors occur. In such cases, TECH4YOU D.O.O. will notify the customer of the error and the inability to deliver the product.

Visitors can post reviews, comments, and other content; send e-cards and other forms of communication; and submit suggestions, ideas, comments, questions, and other information, as long as the content is not illegal, obscene, threatening, intended to discredit someone’s good name, invade privacy, infringe on the intellectual property rights of a third party, or of a similar nature. Sending and sharing software viruses, political campaigns, chain letters, mass emailing, or any other form of spamming is not allowed. The use of incorrect or someone else’s email addresses, impersonation of another person and/or organization, or any other misrepresentation of the source of content and communication is not permitted. TECH4YOU d.o.o. reserves the right (but not the obligation) to delete or modify such content.

Please carefully review our other rules and guidelines, such as the Privacy Policy posted on this page. These rules also apply during your visit to www.casebel.com . TECH4YOU d.o.o. reserves the right to make changes to the pages, rules, and these Terms of Use at any time. If any of the terms stated here are declared invalid, non-existent, or for any reason unenforceable, such terms will be separated from the others and will not affect the validity and enforceability of the remaining terms.

TECH4YOU d.o.o. does not guarantee that this website, its servers, or emails sent by TECH4YOU d.o.o. are free of viruses or other harmful components. TECH4YOU d.o.o. shall not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

TECH4YOU d.o.o. shall not be responsible for the actions of third parties.

PROCEDURE FOR CONTRACT FORMATION

These Terms, as well as the individual sales conditions indicated alongside the information on specific products, constitute an offer by TECH4YOU d.o.o. to enter into a contract, and the user, as the buyer, accepts this offer by placing an order or by any other means specified in these Terms.

The execution of a purchase on www.casebel.com  is considered an accepted offer to enter into a contract by the buyer, for which you will receive an email notification that your order is being processed. After verifying the price and availability of the product, the merchant will send an email confirming the completion of your order, thus concluding the contract.

You can browse products using the search engine or by selecting categories in the main menu. For additional product information, click on the desired product.

After checking the price and availability, you add the product to your shopping cart by clicking the “ADD TO CART” button.

By clicking the “ADD TO CART” button, the contents of your cart will be displayed. At this step, you choose the payment method and the delivery method.

Clicking the “PROCEED TO CHECKOUT” button will open a page where you enter payment information, including:

• Customer type
• City/town
• Country
• Postal code
• First name
• Last name
• Email address
• Phone number

Subscribe to our newsletter to receive information about all our discounts and discount coupons that you can use for future purchases.

Create a user account (if you create a user account, you will be able to track the status of your order, view your order history, and manage your user data).

At the bottom of the page, your order will be visible with all the details.

By clicking the “PLACE ORDER” button, your order has been received.

PRICE OF PRODUCTS AND PAYMENT METHODS

The buyer is obligated to pay for the ordered products using one of the following payment methods:

• Bank transfer
• Debit or credit cards
• Cryptocurrencies

The agreed purchase price includes all taxes and fees and is expressed in Croatian Kuna and Euros.

The seller is authorized to change prices without prior notice, exclusively for the webshop. Additionally, the seller is authorized to determine a price lower than the regular price for a specific product, group of products, and/or for all products, as well as for a specific payment method. This includes, among others, promotional sales, clearance sales, seasonal discounts, sales of products with defects, and sales of products with expiration dates. These benefits may be exclusive to online purchases, and this will be indicated to the buyer prior to the actual purchase.

TECH4YOU d.o.o. updates the displayed prices on www.casebel.com on a daily basis, which means that the prices in the physical store may differ. However, all prices listed are valid for online purchases, regardless of any in-store prices for the same product.

TECH4YOU d.o.o. does not exclude the possibility of errors in pricing products or promotional offers. In such cases, TECH4YOU d.o.o. will inform the buyer about the error and the inability to deliver the product.

Although we make every effort to ensure that the prices listed on the website are correct, errors may occur. If we discover an error in the price of a product you have ordered, we will notify you as soon as possible and give you the option to confirm the order at the corrected price or cancel the order. If we are unable to reach you, the order will be considered canceled, and any amounts paid will be fully refunded.

Before submitting an order, it is necessary to check the box “I agree to the Terms and Conditions and I am aware that the order implies an obligation to pay.”

PAYMENT OPTIONS

Payment via internet banking

After receiving your order, you will receive an offer with all the necessary payment details, including the account number to which you should transfer the order amount. You can then make the payment using internet banking or the usual method you use to pay your bills, such as through a bank, post office, or other authorized channels. Once the payment is received, we will start processing your order. Please note that the order creation date and payment receipt date may differ, which can affect the delivery date.

Payment by credit or debit card

For payment on the online sales platform www.casebel.com, you can use Maestro, MasterCard, VISA, and Diners debit and credit cards.

Paypal

PayPal allows you to make payments using a variety of methods including: PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.

Crypto currencies

Pay with cryptocurrencies through the PayCek payment processor. PayCek is an electronic payment service for processing cryptocurrency payments, designed for all entities involved in receiving payments (merchants, restaurants, webshops, fiscal cash registers, clinics, hotels, etc.), where the funds are paid out in HRK or EUR. PayCek allows for easy, secure, and fast receipt of cryptocurrencies. The service is free of charge and commission.

PAYMENT SECURITY

The confidentiality of your data is protected and secured through the use of SSL encryption. Internet payment pages are secured using the Secure Socket Layer (SSL) protocol with 128/256-bit data encryption. SSL encryption is a process of encoding data to prevent unauthorized access during transmission. This ensures secure information transfer and prevents unauthorized access to data during communication between your computer and the WebPay service, and vice versa.

The WebPay service and financial institutions (card companies) exchange data using a virtual private network (VPN), which is protected against unauthorized access. Credit card numbers are not stored and are not accessible to unauthorized individuals.

PROTECTION OF PERSONAL DATA

Monri Payments d.o.o. is committed to safeguarding the privacy of all WebPay service users’ data. We collect only the necessary data for the quality provision of services and use them exclusively for the purpose of credit card authorization. We undertake not to disclose received personal data to third parties and not to use them for sending advertising messages or any marketing activities without the user’s consent.

All user data is strictly stored and only accessible to employees who require the data for their job responsibilities.

All employees and business partners are responsible for complying with privacy protection principles.

MONRI PAYMENT

• Leading Croatian service provider in the card industry
• Independent processor for e-commerce and POS
• First IPG (Internet Payment Gateway) in the SEE (South Eastern Europe) region, established in 2003
• First Croatian PCI DSS certified company
• Reliable partner for over 10 financial institutions
• Providing services to over 300 merchants in the SEE region
• Extensive experience in accepting international merchants
• Specialized in bank licensing projects by Visa and MasterCard
• ISO/MSP, Internet Payment Service Provider (IPSP), and Payment Facilitator for Visa and MasterCard
• In-house development of payment platforms and E-wallet solutions.

DELIVERY

Delivery of goods is carried out by the courier service DPD within the EU.

The cost of DPD delivery for orders from Croatia is 5.00 EUR.

The cost of DPD delivery for orders from the EU is 10.00 EUR.

For orders of items in stock (available immediately), delivery will be dispatched on the same working day and will arrive at the recipient’s address the following working day. Delivery to islands follows a separate schedule.

The maximum delivery time is 1 to 5 working days, except during major sales events, non-working days, and holidays when the delivery time may be slightly longer, up to 10 working days.

If TECH4YOU d.o.o. is unable to deliver the ordered product, the customer will be notified. The customer can cancel the order or wait until the product becomes available again. If TECH4YOU d.o.o. is unable to deliver the product within the agreed timeframe, the customer will be informed and provided with a reasonable additional period for fulfilling the sales contract.

The products will be packaged and protected to prevent damage during normal handling and transportation. By accepting the package, you confirm that it has been received in good condition. For this reason, we recommend inspecting the package in the presence of the delivery person to avoid subsequent claims for possible damages during delivery. In case of visible external damages, please immediately notify the delivery worker who brought the goods or refuse to accept the shipment.

If the customer fails to accept or refuses to accept the product without valid reason, TECH4YOU d.o.o. reserves the right to demand compensation for handling, transportation, and other possible costs. Unclaimed packages will be kept by TECH4YOU d.o.o. for a maximum period of 7 days from the unsuccessful delivery/notification, during which the product can be collected by mutual agreement. After that, the contract is considered terminated, and the money paid for the product will be refunded.

In order to ensure better communication between the customer and the courier service, we will provide the customer’s phone/mobile number to the courier service.

MATERIAL DEFECTS

TECH4YOU d.o.o. is responsible for material defects of the product until the risk is transferred to the buyer (the moment of handing over the item to the buyer or a third party designated by the buyer, who is not the carrier), regardless of whether the material defect was known to them. The seller is also responsible for material defects that occur after the risk is transferred to the buyer if they are a result of causes that existed before that transfer.

It is presumed that a defect that appears within one year from the transfer of risk to the buyer already existed at the time of transfer, unless the seller proves otherwise or the nature of the item or defect implies otherwise.

A defect exists:

If the item does not correspond to the description, type, quantity, and quality, or lacks functionality, compatibility, interoperability, and other features as determined by the sales contract.

• If the item is not suitable for any specific purpose required by the buyer and of which the seller was informed at the latest at the time of concluding the contract, and the seller agreed to it.
• If the item is not delivered with all additional equipment and instructions, including installation instructions, as determined by the sales contract.
• If the item is not delivered with updates as determined by the sales contract.
• If the item is not suitable for the purposes for which an item of the same kind is normally used, taking into account all EU regulations and regulations of the Republic of Croatia, technical standards, or, if there are no such technical standards, applicable codes of conduct in a particular area if they exist.
• If the item does not correspond to the quality and description of a sample or model provided by the seller before the conclusion of the contract.
• If the item is not delivered with additional equipment, including packaging, installation instructions, or other instructions that the buyer can reasonably expect to receive.
• If the item does not correspond to the quantity or does not possess the properties and other features, including those related to durability, functionality, compatibility, and safety, which are usual for an item of the same kind and which the buyer can reasonably expect, taking into account all public statements made by the seller or other persons in previous stages of the transaction chain, including the manufacturer, or made on their behalf, especially in advertising or labeling.
• If the item is improperly installed or assembled, and the installation or assembly service is part of the sales contract and has been performed by the seller or a person for whom the seller is responsible.
• If the item, which the buyer was supposed to install or assemble, is improperly installed or assembled by the buyer, and the improper installation or assembly results from a deficiency in the instructions provided by the seller or, in the case of items with digital elements, provided by the seller or supplier of digital content or digital services.

The buyer is obliged to notify the seller of the existence of defects within two months from the day of discovering the defect, but no later than within two years from the transfer of risk to the consumer.

The seller is not liable for defects that appear after two years from the delivery of the item. The buyer’s rights, who has timely notified the seller of the defect, expire after two years from the date of sending the notification to the seller, unless the buyer was prevented from exercising them due to the seller’s fraud.

If the existence of a material defect is determined, the seller may have one of the following obligations, in accordance with the provisions of the Law on Obligations:

• Removal of the defect
• Delivery of another defect-free product
• Price reduction
• Termination of the contract

The buyer can terminate the contract only if they have previously granted the seller a subsequent reasonable deadline for performance of the contract.

The buyer can terminate the contract without granting a subsequent deadline if the seller, after being notified of the defects, communicates that they will not fulfill the contract, or if it is evident from the circumstances of the particular case that the seller will not be able to fulfill the contract even within a subsequent deadline. The buyer can also terminate the contract if the delay by the seller prevents the buyer from achieving the purpose for which the contract was concluded.

If the seller fails to fulfill the contract within the subsequent deadline, the contract is terminated by operation of law, but the buyer can keep it in force by promptly declaring to the seller that they intend to maintain the contract.

The seller has the right to refuse the removal of the defect if the repair or replacement is impossible or would result in disproportionate costs, taking into account all circumstances, particularly the value of the defect-free item, the significance of the defect, and whether the repair or replacement can be carried out without significant inconvenience to the buyer.

When the buyer is a legal entity, the rules on material defects prescribed by the Law on Obligations apply to them, especially in cases where the regulation for legal entities differs from what is stated here in the Terms of Use, in which case the Law on Obligations applies.

WARRANTY

In addition to the liability for material defects, the seller provides its customers with rights from the warranty for the conformity of the sold item.

All products have a statutory warranty period of 2 years. To exercise their rights under the statutory warranty, the buyer needs to prove that the product was purchased from TECH4YOU d.o.o.

In addition to the statutory warranty, most products, depending on the manufacturer, have a commercial warranty of one year or longer. When the buyer decides to exercise their rights under the commercial warranty, they need to provide the receipt and warranty certificate.

The rights under the commercial warranty in no way affect the rights that the buyer has under the law.

With the commercial warranty, the product manufacturer guarantees free repair of the purchased product in accordance with applicable regulations and conditions described in the warranty certificate. In case of failure to fulfill this obligation, the warranty provider will replace the product with a new one or refund the money. The warranty period begins on the day of delivering the device, which is recorded in the warranty certificate and certified with a seal and signature.

TECH4YOU d.o.o. guarantees an authorized service center selected by the manufacturer for the items that the buyer purchased directly from TECH4YOU d.o.o., in accordance with the general warranty and servicing conditions provided by the manufacturer of individual items.

The warranty does not cover damages caused by improper handling, mechanical damages, damages due to lightning strikes, excessive voltage, or device wear and tear. To avoid misunderstandings, the seller and the buyer will inspect the product upon delivery and identify any mechanical damages. In such cases, the product will be replaced.

NOTICE REGARDING THE METHOD OF SUBMITTING A WRITTEN CONSUMER COMPLAINT

All consumer complaints can be sent by mail to the address Trg Ante Starčevića 7, 10 000 Zagreb, or by email to [email protected]. TECH4YOU d.o.o. will promptly acknowledge the receipt of the complaint in writing and will provide a response within 15 days from the date of receiving the complaint.

To respond to a written complaint that is not sent by email, consumers are kindly requested to provide accurate information about their name, surname, and address to which the response will be delivered. TECH4YOU d.o.o. is legally obligated to provide a written response to the consumer’s complaint no later than 15 days from the date of receiving the complaint.

In the event of a dispute, TECH4YOU d.o.o. and the consumer will resolve it amicably. If this is not possible, the competent court with substantive and local jurisdiction applying Croatian law will have jurisdiction.

Consumer disputes can also be resolved through the Online Dispute Resolution (ODR) platform of the European Commission: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HR.                                                      

TECH4YOU d.o.o. reserves the right to modify these Terms of Use and Rules without prior notice. The Terms of Use are in compliance with the laws of the Republic of Croatia and the legal provisions of the European Union.

The rules regarding written consumer complaints do not apply to legal entities, which are subject to the Law on Obligations and the Law on Electronic Commerce.

RIGHT TO UNILATERALLY TERMINATE THE CONTRACT

The consumer has the right to unilaterally terminate the contract within 14 days without stating a reason.

The 14-day period starts from the day the product is delivered to the consumer or a third party designated by the consumer, who is not the carrier.

If the consumer orders multiple units of a product in one order, which are to be delivered separately, or if the product is delivered in multiple units or shipments, the 14-day period starts from the day the last unit or last shipment of the product is delivered to the consumer or a third party designated by the consumer, who is not the carrier.

If the regular delivery of goods is agreed upon over a specific period, the 14-day period starts from the day the first unit or first shipment of the product is delivered to the consumer or a third party designated by the consumer, who is not the carrier.

If the consumer is not informed about the right to terminate the contract, the consumer’s right to unilateral termination expires 12 months after the expiration of the initial 14-day period.

If the seller provides the consumer with information about the right to terminate the contract within 12 months, the consumer’s right to unilateral termination expires 14 days after receiving that information.

To exercise the right to unilateral termination, the consumer must notify the seller of their decision to terminate the contract before the expiration of the 14-day period, using an unambiguous statement sent by mail to the address Trg Ante Starčevića 7, 10 000 Zagreb, or by email to [email protected]. The consumer should provide their name, surname, address, phone number, or email address. The consumer may, at their own discretion, use the attached example form for unilateral termination of the contract. The consumer can electronically fill in the copy of the form for unilateral termination of the contract by clicking on the “Form for Unilateral Termination of the Contract” provided below.

Confirmation of receipt of the statement on unilateral termination of the contract will be promptly delivered to the consumer via email.

FORM FOR UNILATERAL TERMINATION OF THE CONTRACT VIA EMAIL

Name, surname, address of the buyer _____________________________________________________________________

Contact (mobile phone number, telephone, or email) _______________________________________________________

Recipient: TECH4YOU d.o.o., Trg Ante Starčevića 7, 10 000 Zagreb, email: [email protected]

I, ______________________________________, hereby declare that I unilaterally terminate the following contract:

order number and date __________________________, invoice number and date _______________________________,

date of receipt of goods __________________________________.

Date ________________________________.

Buyer’s signature (only if this form is filled out on paper) ____________________________________.

The above copy of the form for unilateral termination of the contract can be copied and sent to us via email to [email protected]  We will promptly provide you with confirmation of receipt of the notice of unilateral termination of the contract via email.

Alternatively, you can print out the above copy of the form, fill it out, and send it to us at the address: Trg Ante Starčevića 7, 10 000 Zagreb.

In the event of contract termination, each party is obliged to return to the other party what they received based on the contract. Unless the seller has offered to personally collect the goods being returned by the consumer, the seller must refund the payment only after the goods have been returned to them, or after the consumer provides proof of having sent the goods back to the seller, if the seller was informed of this before receiving the goods. The seller is not obliged to refund any additional costs resulting from the consumer’s explicit choice of a type of transport different from the cheapest standard type of transport offered by the seller.

The seller must make the refund using the same payment method that the consumer used for the payment, unless the consumer explicitly agrees to a different payment method, and assuming that the consumer is not obliged to bear any additional costs for such a refund.

Unless the seller has offered to personally collect the goods being returned by the consumer, the consumer must return the goods promptly to the address: Trg Ante Starčevića 7, 10 000 Zagreb, and no later than within 14 days from the date when they informed the seller of their decision to terminate the contract.

It is considered that the consumer has fulfilled their obligation to return the goods on time if they send the goods or hand them over to the seller, or to a person authorized by the seller to receive the goods, before the expiration of the deadline.

The cost of returning the products is borne by the consumer. The consumer is responsible for any reduction in the value of the goods resulting from handling the goods, except for what was necessary to determine the nature, characteristics, and functionality of the product.

In order to determine the nature, characteristics, and functionality of the goods, the consumer may handle and inspect the goods only in the manner that is customary when purchasing goods in the seller’s premises. The consumer must not wear, alter, use, remove protective film, or take any actions that are not allowed in the physical store of the seller, or that would reduce the value of the goods, with regard to the goods they intend to return within 14 days.

During the period in which the consumer exercises the right of return, they must take due care of the goods, behaving as a particularly careful and conscientious person would.

In the event of a reduction in the value of the product resulting from excessive handling of the product, the seller will assess the reduction in the value of the product, taking into account objective criteria of each individual case, and inform the buyer about it. In the event of disagreement, the dispute will be resolved amicably or through legal proceedings.

The right to terminate the purchase contract is not permitted in the following cases when:

• the contract for services has been fully performed and the consumer has undertaken to pay the price, and the performance has commenced with the explicit prior consent of the consumer, along with their confirmation that they are aware that they will lose the right to unilateral termination of the contract from this section if the service is fully performed
• the subject of the contract is a product whose price depends on changes in the financial market that are beyond the control of the merchant and which may occur during the consumer’s right to unilateral termination of the contract
• the subject of the contract is a product made to the consumer’s specifications or clearly customized for the consumer
• the consumer specifically requested a visit from the merchant for urgent repairs or maintenance work, provided that if, during such a visit, in addition to the services explicitly requested by the consumer, the merchant also provides other services or delivers other goods, apart from those necessary for urgent repairs or maintenance work, the consumer has the right to unilateral termination of the contract regarding those additional services or goods
• the subject of the contract is the delivery of sealed audio or video recordings or computer programs that have been unsealed after delivery
• the subject of the contract is the delivery of digital content for which the consumer has undertaken to pay the price, which is not delivered on a tangible medium if the performance of the contract commenced with the explicit prior consent of the consumer, along with their confirmation that they are aware that they will lose the right to unilateral termination of the contract by doing so, and the merchant has provided them with confirmation of the concluded contract
• the consumer specifically requested a visit from the merchant for paid repair services, and the contract, the performance of which commenced with the explicit prior consent of the consumer, has been fully performed

When the buyer is a legal person, the section of these Terms of Use entitled “Right to Unilateral Termination of the Contract” does not apply to them. For legal persons, the provisions of the Law on Obligations and the Law on Electronic Commerce apply.

PRIVACY POLICY

TECH4YOU d.o.o. undertakes to protect the personal data of the Customers by collecting only necessary and basic information about the Customers/Users that is required to fulfill our obligations. The Seller informs the Customers about the manner in which the collected data is used and regularly provides the Customers with the option to choose the use of their data, including the option to decide whether or not their name should be removed from the lists used for marketing campaigns. All data about the Users is strictly kept and only accessible to employees who require the data to perform their job. All employees of the Seller and business partners are responsible for adhering to the principles of privacy protection.

During the product ordering process (“checkout”), the following information is entered:

• First name
• Last name
• Address
• City
• Postal code
• Phone number

Providing personal data is solely the decision of the Customer. If the Customer decides to withhold the requested mandatory information for a specific activity that requires it, they will not be technically allowed or able to participate in such activity.

The entered data, including the mobile phone number, is forwarded to the delivery service for order delivery and potential communication with the Customer regarding the package delivery.

The Customer is obliged to provide accurate, complete, and up-to-date personal data. Failure to do so authorizes the Seller to deny access to such user or withhold the provision of all or part of the services or products offered to them.

By registering, the user confirms:

• Full acceptance of these Terms of Service and the use of the online store.
• That their personal data is accurate, complete, and up-to-date.
• Express consent to the Seller to process the provided personal data in accordance with the provisions of the Personal Data Protection Regulation for the purposes of maintaining their records, providing other services, creating a customer database, informing about new products and services, improving services, protecting the interests of users and the Seller, and preventing any abuses.

Registration or user accounts are created only for one person, and it is not allowed to disclose registration or user account information to third parties. The user is responsible for keeping their account information and password secure. The use of another person’s user account is not permitted.

The user is responsible for any unauthorized activities authorized and executed under their username and/or password if they have not previously informed the Seller about unauthorized use of their username and/or password (or suspicion thereof).